Return Policy

If the item is defective or damaged, you may return it to us for an exchange.

 

Note: The color difference may be caused by factors such as the shooting light, the camera or the computer monitor, and the slight difference between the actual object and the photograph is normal.

 

Items must be returned within 7 days after the product is delivered to you. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please include your name, address, the reason for the return(attach a photo of the product) and the order information.


Our policy lasts 7 days. If you return your item after 7 days, we will not offer an exchange after this time.


After inspection of your returned item, we will notify you by email for the rejection or approval for an exchange of the same item.


We only replace items if they are defective or damaged. Send us an email to info@missbearhk.com and send your item to: 3/F, Hing Yip Center, 31 Hing Yip Street, Kwun Tong, Hong Kong.

 

Please note that we will not compensate for the shipping costs of returning your item. If we approved for an exchange of the same item, we will deliver it to your desire destination, while the buyer will bear all the shipping expenses.


This shop reserves the final right to return and exchange goods.