Our business hours are from 9 am to 6 pm, Monday to Friday. If we confirm the order after 3pm or on non-business day (Saturday, Sunday or Public Holiday), products will be shipped next working day.
After confirming the order, it will usually be shipped within 1-2 working days. If you are shopping during the peak season (such as Christmas, Lunar New Year, etc.), please be aware of the opportunity to extend the delivery time.
Miss Bear provides various delivery services. The following are the details:
Hong Kong customers
*Note that working days do not include Sundays, public holidays, black rainstorm warnings and days of typhoon signal No. 8 or above.
Free local shipping (standard) when orders over $380, otherwise $25 freight will be charged.
The total amount of the order (including freight) must be settled before the order is dispatched. Cash on delivery is not accepted.
Customer can track your order by entering the tracking number on the Hongkong Post website https://www.hongkongpost.hk/tc/mail_tracking/index.html and SF Express website https://htm.sf-express.com/hk/tc/dynamic_function/waybill/
If you have any questions, please contact WhatsApp or call 9510 0908.
International customers
*Note that working days do not include Sundays, public holidays, black rainstorm warnings and days of typhoon signal No. 8 or above.
If you have any questions, please email to missbear.hongkong@gmail.com.
