Our business hours are from 9 am to 6 pm, Monday to Friday. If we confirm the order after 3pm or on non-business day (Saturday, Sunday or Public Holiday), products will be shipped next working day. After confirming the order, it will usually be shipped within 1-2 working days. If you are shopping during the peak season (such as Christmas, Lunar New Year, etc.), please be aware of the opportunity to extend the delivery time. The following are the details of the postal service:
Hong Kong customers
| Order Amount | Delivery Fee | Tracking your Order? | Estimated Delivery Times |
| Smart Post | Purchase with total below HKD $380 | $30 | Yes | 1-3 working days after mailing* |
| Purchase with total above HKD $380 | Free | Yes | 1-3 working days after mailing* |
*Note that working days do not include Sundays, public holidays, black rainstorm warnings and days of typhoon signal No. 8 or above.
"Smart Post" is one of Hongkong Post's local postal services with online tracking. On the day of successful delivery, the guest will receive an email or SMS notification with basic tracking information. If the delivery is unsuccessful, the guest must arrive at the designated post office within 14 days after the Hongkong Post issues the notice, otherwise the goods will be returned. You can track your email by entering the email number on the Hongkong Post website at www.hongkongpost.hk.
| Self Pick-up | Delivery Fee | Address | Phone |
|---|---|---|---|
| Free | 3/F, Hing Yip Center, 31 Hing Yip Street, Kwun Tong, Hong Kong | (852) 95100908 |
